Return Policy

1) Refund or exchange process usually takes within maximum 14 days of purchasing date.

 

2) All returned, replaced products should be per the original packaging, and in a good condition for reselling.

 

3) All orders will be refunded or exchanged if the product is received Faulty or damaged due to a manufacturer’s defect according to the mentioned above policy.

 

4) By law; all Fresh Food, Frozen Food, and Bakery Food are considered to be as Non-Refundable or Non-Exchangeable items or products. 

 

5) All returns should be made at the time of delivery otherwise, bring the returned product to Makani Foods store.

 

6) It takes 7-10 business days to refund a cancellation or return of product when using the Credit Card Online Payment Method.

 

7) The time it takes for a refund to go back onto your card due to order cancellation or return of product when using the K-NET Payment Method will depend on the issuing bank.